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Privacy Policy

Big Heart Bankers LLC and its subsidiary companies worldwide (“Big Heart Bankers”) are committed to respecting your privacy. This statement applies with respect to (i) personal data we collect (i) from and any other sites on the World Wide Web owned and/or operated by Big Heart Bankers (“BHB Websites”) (ii) at events hosted or attended by Big Heart Bankers (iii) via direct marketing campaigns conducted by telephone or email or (iv) in the course of other similar marketing activities. This statement is part of the Terms of Use of our website and is subject to all of its terms. Below is information regarding the commitment of Big Heart Bankers to protect the personal data of individuals.

The term “personal data” includes any information that enables you to be identified, such as your name, physical address, e-mail address and/or phone number.

1. Nature of the Data Collected and Purpose of the Data Processing

Collection – Websites – When you access the BHB Websites, Big Heart Bankers collects the IP address of the computer you are using to browse the site. If this address is a “static” or fixed IP address, Big Heart Bankers could in certain circumstances theoretically be able to identify you, and therefore, this type of information could be considered personal data. However, Big Heart Bankers only collects this type of information to compile usage statistics on an anonymous basis; Big Heart Bankers does not collect IP address data to identify you.

Apart from your IP address, no personal data is transmitted when accessing Big Heart Bankers Websites. Unless you submit personal data about yourself voluntarily by filling in a form or by sending us an e-mail, we will not maintain any other personal data as a result of your access and usage of the Big Heart Bankers Websites.

If you have registered with Big Heart Bankers by providing information through an online or paper form or over the phone, we use the information you submit by registering to contact you with customized marketing information by phone, post, on-line download or e-mail. You may request to cease receiving such information at any time following registration. You may request to be removed from our register by sending an email to with the word “UNSUBSCRIBE” in the email subject line or by following the unsubscribe instructions at the bottom of the email. You may request to be removed from our postal mailing list by sending an e-mail message to or by sending a letter to:

Big Heart Bankers
2656 Rideout Ln
Murfreesboro TN 37128

BHB Websites may also require you to register to enjoy certain services provided through the site, such as on-line support or on-line education. The information provided in the context of registering for these services is collected to respond to your inquiry, process an order, to provide you with access to specific account information or to enable us to provide you the aforementioned on-line services securely through password protection.

In addition, in order to better understand the needs of the visitors to the BHB Websites and to adapt the BHB Websites to these needs, we occasionally conduct on-line surveys. Participation in these surveys is optional. The data collected through these surveys is used for statistical analysis of visitor, BHB product or product category assessments and for direct marketing purposes.

2. Disclosure of Personal Data

Unless we tell you otherwise, we do not sell or rent your personal data to any third parties. When involved in a joint marketing partnership, seminar or similar offering, Big Heart Bankers may share information which you have submitted to us with the partner company. Your personal data may also be shared with third party contractors, suppliers and service providers that Big Heart Bankers engages in its normal course of business subject to the applicable non-disclosure obligations.

3. Use of “Cookies”

BHB Websites send “cookies” to your computer to better serve you with more tailored information when you return to the website. A cookie is a small element of data that can be sent by our web site to your browser and stored on your hard drive, not on Big Heart Bankers’s web site. Cookies do not collect information about visitors. Unless you input your Personal Data onto BHB Websites you cannot be identified and you remain anonymous. You can set most browsers to tell you when you are sent a cookie and to refuse to receive it.

4. Transfer of Your Data to Other Entities Belonging to the Group of Big Heart Banker Companies and to Third Parties

Big Heart Bankers may disclose your personal data to other entities belonging to the Big Heart Bankers group of companies located outside the United States. In addition, Big Heart Bankers may disclose your personal data to other entities within the EU belonging to the Big Heart Bankers group of companies and to third parties located in the EU to the extent that such disclosure is not incompatible with the purposes for which the personal data is collected as mentioned above.

5. Security of Your Data

Big Heart Bankers takes all commercially reasonable precautions to adequately prevent others from freely accessing the information you provide or that we compile. As you are no doubt aware, however, despite these precautions, zealous hackers may wrongfully gain access to this information. Although such unauthorized access is unlikely, we feel obligated to inform you of the risk and advise you that Big Heart Bankers is not liable for any damages caused by such unauthorized access.

6. Third Party Sites

This policy only addresses our activities from our servers. Other sites (including those that we link to within an advertisement banner or otherwise, and third party sites or services which we cobrand) may have their own policies, which we do not control, and thus are not addressed by this policy.

7. EU – US Safe Harbor

Big Heart Bankers adheres to the Safe Harbor Privacy Principles published by the U.S. Department of Commerce with respect to personal data of residents in the European Economic Area and Switzerland that are passed to the United States.

Big Heart Bankers is committed to the security of personal data and has implemented administrative, physical and technological safeguards designed to protect it from unauthorized access.

Big Heart Bankers will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Policy.

8. Your Right to Access, Correction, and Erasure

You have the right to ask Big Heart Bankers about the information we hold about you. In addition, you have the right to block, correct, amend or delete any information we hold about you. If you wish to know which information Big Heart Bankers holds about you or if you wish to correct and update this information, please contact us at:

Big Heart Bankers
Attn: Privacy
2656 Rideout Ln
Murfreesboro TN 37128

Big Heart Bankers endeavors to honor your request within four weeks of receipt. If you want us to delete your personal data and unsubscribe yourself from any mailing list or e-mail list in the future, we will attend to your demand within four weeks of receiving your e-mail or letter.

Any questions or concerns regarding the use or disclosure of personal information should be directed to the Big Heart Bankers office at the address listed above. Big Heart Bankers will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal data in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Big Heart Bankers and the complainant, Big Heart Bankers has agreed to participate in the dispute resolution procedures of the American Arbitration Association pursuant to the Safe Harbor Principles.

9. Changes to the Privacy Policy

This policy may be amended at any time, so please check back periodically.

Privacy policy last updated: March 10, 2012